Complaint

Generic request Winter

If you purchased your skipass from a reseller (your host, travel agency, etc.), please send your request directly to the reseller.

 

* Required field

Identity

My request is about products (pass, activity, ...) I bought directly from Isola 2000 ski area

Details of your complaint

Please note that a proof of purchase might be needed later to process your request

In order to facilitate the processing of your complaint, please provide your proof(s) of purchase

In accordance with applicable regulations, any personal data collected is computer processed in order to manage your request. Unless you notify your objection, it may also be used to send you information and promotional offers. These data are reserved for the exclusive use of Isola 2000 ski area. These data are processed by the communication department of Isola 2000 ski area and any service provider authorised by Isola 2000 ski area. These data will be stored for 3 years from the end of your relationship with Isola 2000 ski area or your last contact with Isola 2000 ski area. You can access these data at any time and ask for their deletion. You also have a right of opposition, correction, limitation of treatment and portability of your personnal data. To exercise such rights, you may contact the department in charge of personal data protection by sending an email to: isola2000@sem-cm.org

 

In accordance with applicable regulations, any personal data collected is computer processed in order to manage your request. If you have given your explicit approval by tickig the box above, it may also be used to send you information and promotional offers. These data are reserved for the exclusive use of Isola 2000 ski area. These data are processed by the communication department of Isola 2000 ski area and any service provider authorised by Isola 2000 ski area. These data will be stored for 3 years from the end of your relationship with Isola 2000 ski area or your last contact with Isola 2000 ski area. You can access these data at any time and ask for their deletion. You also have a right of opposition, correction, limitation of treatment and portability of your personnal data. To exercise such rights, you may contact the department in charge of personal data protection by sending an email to: isola2000@sem-cm.org